Contact Us

Have a question about gear, an order, or a custom request? We’re here to help.

Customer Support

For order questions, returns, repairs, or general support:
PineTreeGearCS@outlook.com

General Inquiries

For partnerships, wholesale, or other non‑support questions:
PineTreeGear@outlook.com

Service Hours

Everyday
9:00 AM – 5:00 PM (Mountain Time)

We do our best to respond to all emails within one business day. Because all of our gear is handcrafted, response times may be slightly longer during peak seasons, but we promise it’s always a real person on the other end.